Questions & answers

A voice-first AI assistant for Windows. You talk to it (or type), and it can see your screen, answer questions, open apps, manage files, read and send messages and carry out multi-step tasks on your PC. It asks before doing anything risky.

A Windows 10 or 11 PC (64-bit), a microphone if you want to talk to it, an internet connection for the AI, and a free Gemini API key from Google AI Studio. Modern PCs are best; older ones work but respond more slowly.

Not yet. LOWKI OS is Windows-only for now.

Create an account on this site, open your Account page and press Link a PC to get a one-time code. Type that code into the app and it picks up your plan. A code lasts 10 minutes and works once.

During early access the installer isn't code-signed yet, so Windows SmartScreen may show a warning. Only continue if you downloaded the installer from lowkios.com. Code signing is planned before the general launch.

Windows Settings, then Apps, then LOWKI OS, then Uninstall. Your own data (settings, memory, logs, downloaded models) stays in your user profile under AppData\Local\Lowki until you delete that folder.

The wake-word check runs on your PC, and nothing is sent anywhere while it waits for its name. Once you speak a request, your speech is turned into text on your PC and only that text (plus a screenshot or file if your request needs one) goes to the AI. You can mute it any time, and on Pro and above Ghost Mode cuts off the microphone, camera and screen completely.

You bring your own key. Google Gemini is required; Developer and above can also use your Anthropic Claude and OpenAI keys for coding tasks. Usage is billed by those providers to you, not by us. Google's free tier is enough for normal use but has rate limits.

That message comes from Google's free tier, which limits how many requests you can send per minute and per day. LOWKI OS falls back to another model automatically. A paid Gemini key removes most limits.

Only what you allow. Each kind of action (reading, changing files, sending messages, installing software, and so on) can be set to Ask, Allow or Deny. Risky actions ask first in plain language, and you see what it is about to do before you approve.

About 45 languages for speech recognition. Say "set language" or pick one in Settings, Voice. On older PCs the app starts in your Windows display language, because auto-detecting the language is slow there.

LOWKI OS lowers its animations and speech load automatically on older or slower PCs. If it is still slow, email support@lowkios.com; we can send you a small read-only diagnostic script that checks your CPU, power settings and connection to the AI service and writes a report you can share.

Each plan includes everything in the one below it. Standard covers everyday help. Pro adds full PC control and messaging. Developer adds coding tools. Agents adds a team of specialist agents. Agency adds team and audit features. The Pricing page lists every feature.

Yes. You pay once and keep Standard's features. Pro, Developer, Agents and Agency are monthly subscriptions.

Account page, then Manage billing, then Cancel plan. You keep the plan until the end of the period you paid for and you are not charged again. There is no fee and no notice period.

We don't refund payments already made, but you can cancel at any time so you're never charged again, and your legal rights (such as the 14-day withdrawal right in the EU and UK) are respected. The details are on the Refunds & Cancellation page.

No. You pay only the difference. For example, if you bought Standard and move to Pro, the price of Standard counts as credit on your first month, and from the second month you pay Pro's normal price. Moving between subscriptions works the same way, worked out by the day.

Standard: 1 PC, Pro: 2, Developer: 3, Agents: 5, Agency: 25. An account with no plan can still link one PC. You can see and remove linked PCs from your Account page, which frees a slot straight away.

The account goes back to having no plan and the features that need a plan lock. Nothing on your PC is deleted, and subscribing again unlocks everything as it was.

You get a receipt by email for every payment, and invoices can be downloaded from Manage billing on your Account page. Payments are handled by Stripe.

No. They never pass through our servers. The app talks to the AI provider directly from your PC. Our servers only hold your account (email, name, plan) and which devices you linked.

On your own PC, encrypted with Windows' built-in protection. They are only ever sent to the provider they belong to.

No. The app has no analytics or tracking. It makes two small checks with our server: whether a new version exists, and (once linked) which plan your account has.

Email support@lowkios.com from your account address and we will delete it. Payment records we must keep for tax law are the only exception. See the Privacy Policy for details.